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Delivery & Returns

UK DELIVERY

UK SIGNED FOR, TRACKABLE. Next day guaranteed by 1pm - £6.50

UK SIGNED FOR, FIRST CLASS RECORDED - £ 4.00

Additional items FREE

 

EUROPE DELIVERY

SIGNED FOR, TRACKABLE - £10  (target time within 3 working days for Western Europe and 5 working days for Eastern Europe)

Additional items FREE

 

WORLDWIDE DELIVERY

SIGNED FOR, TRACKABLE - £14   (target time within 7 working days)

Additional items FREE


RETURNS

At SARA TIARA we want you to be satisfied every time you shop with us so we make our returns policy simple. In addition to the Distance Selling Regulations, you can return or exchange any goods bought from us within 14 days from when you receive them.

We take pride in the quality of our products and our policy is to ensure that all products supplied reach you in perfect condition. If for any reason the product does not meet your expectations, we are happy to offer an exchange or refund where possible, provided a Returns Number is requested within 7 days of receipt, items are returned to SARA TIARA within 14 days and meet the requirements below. We regret that we are unable to offer refunds on products that have been made to order or customised. This policy does not affect your statutory rights.

  • All returns must be in perfect condition and complete with their original tags still attached.
  • We are unable to offer any exchanges or refunds on items that have been worn, marked or damaged or that are not in their undamaged original packaging.
  • A refund will be issued to the original card that was used for the purchase within 10 days of receipt of the return. This refund will include the full value of the items returned, including UK taxes, but excluding shipping costs.
  • If you wish to have an exchange or report a faulty item please contact [email protected] or call +44 (0)1202 280017.

Returns information will be found on your sales receipt. If you have any questions, please email [email protected]

Returns Address

Sara Tiara
Unit M
Arthur Bray’s Yard
4 West Quay Road
Poole
Dorset
BH15 1HT
United Kingdom

We will email you on receipt of the goods to confirm that your return will be processed.

Refunds

Refunds will be credited to the account or card used to originally purchase the items, less any taxes or import duties incurred. Unfortunately, we are unable to refund shipping costs.

Exchanges

Upon exchanging a product, you will be eligible to pay a new postage and packaging charge. As part of the returns process, you will be directed to our website where you will be able to pay securely online.